If for any reason you don’t fall in love with your WHITL jewelry, return it for a full refund. So there is no risk to you. We want to make sure every customer is happy, even if you don’t end up keeping our product every time. What are you waiting for?
Every refund goes through our repurposing process and is donated to the Women’s Job Corps here in Abilene that helps homeless and recovering women find jobs. WHITL partners with multiple local nonprofits including the Abilene Supported Living Center.
The refund process:
Email firstname.lastname@example.org and let us know you want to return your WHITL product. Make sure you have your order number handy. We will email you a packing slip and once we receive your product we will return what you paid for your item. No hassle. No questions.
We may email you asking you why you decided to return your awesome WHITL jewelry but you are under no obligation to answer it. We just want to make sure we are making what people want. The easiest way is to ask.